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Service 02

AI & Automation

Repetitive processes turned into intelligent, observable systems.

Most operational drag is not a missing feature, it is copying data between tools. We map the real process, connect the systems that hold the data, and put decisions where a person is genuinely needed.

What the work involves

  • Process mapping with the people who do the work
  • Integrations across CRM, email, billing and storage
  • Event-driven pipelines with retries and alerts
  • Document and form processing
  • Reporting that reflects the new process
  • Runbooks so your team can operate it

This tends to fit when

  • Someone rekeys the same data into two systems
  • Handoffs depend on a person remembering
  • Work stalls overnight or over a weekend

Shape of the system

Built with

  • Node.js
  • Python
  • Queues
  • Webhooks
  • PostgreSQL
  • Cloud functions